Your Insurance Coverage
You've selected insurance coverage. Here's everything you need to know for a worry-free journey. You've selected insurance coverage. Here's everything you need to know for a worry-free journey.
You're Protected test
You're protected against damage, theft, and third-party liability. Keep your policy documents accessible and know your coverage details.
+354 522 4499
24/7 Support
112
Emergency
Check Email
Policy ID
What to Do in Case of Incident
Important: Follow These Steps Immediately
Important: Follow These Steps Immediately
Taking the right steps after an incident ensures you're protected and can process claims quickly. Detailed step by step guide : https://csp-web.envigo-tech.co.uk/emergency/accident-steps
Ensure Safety First
Move to a safe location, turn on hazard lights, and check for injuries. Call 112 if needed.
Document Everything
Take photos of all damage, the accident scene, license plates, and get witness information.
Contact Hertz Immediately
Call +354 522 4499 within 24 hours.
Complete Incident Report
Fill out the incident form in your vehicle documents. Include all details and witness contacts.
Not included
Quickly understand what your insurance covers and what it doesn't.
How to see what insurance you have with Hertz
Use the Insurance tab in Vehicle Guide to see how to find your insurance package on your contract.
Open Insurance Guide
Not included
River Crossings
Water damage from unauthorized river crossings
Off-Road Driving
Subject to high fines and all damage derived from off road driving is not insured.
Tire & Rim Damage
Punctures and rim damage (unless collision-related)
Undercarriage Damage
Damage to bottom of vehicle from rough terrain
Personal Belongings
Loss or theft of personal items in vehicle
Fuel Misfill
Wrong fuel type damage (diesel in petrol or vice versa)